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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M D

March 31, 2025

5  out of  5
rating by M D
"Great experience switching to State Farm. Andrew helped find the best options for coverage, over the phone, and explained the processes along the way. Saving a ton of money and have better coverage than with my old carrier. Appreciate Andrew’s patience with me as he answered my questions throughout the process."
We responded:
"Thank you for your 5 star google review! We are proud to be your State Farm Insurance Agency and thrive to provide the best customer service possible. We look forward to building a relationship with you over the years to come!"
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Shpendi Jashari

February 20, 2025

5  out of  5
rating by Shpendi Jashari
"Have had my car (Tesla M3P) insurance with Andrew for some time. They had the best price and have been consistent on that. Today had my first claim, and Andrew's team (Tyler and Katie) were helpful all the way through the process even when I had to make numerous calls trying to get more info. They were patient and helped me get to a resolution. Thanks!"
We responded:
"Thanks for such a positive review! We're thrilled to hear that you’ve been happy with your coverage and service. It’s great to know that Tyler and Katie were able to assist you throughout the claims process and help you find a resolution. We truly appreciate your trust in us!"
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J Colby

January 20, 2025

5  out of  5
rating by J Colby
"Hannah was very helpful and informative. She made the whole process simple, and I was able to save considerably with better coverages and benefits. Thanks!"
We responded:
"Thank you so much for taking the time to leave this review! We are so happy to hear that Hannah was above to assist in making the process easy while saving you money with better coverage! If you have any questions, don’t hesitate to reach out to Hannah. -Andrew "
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Dylan Hodill

January 20, 2025

5  out of  5
rating by Dylan Hodill
"Thank you so much for all your help! You got back to me extremely quickly even on the weekend which was awesome. And Dylan set me up with my renter's insurance today. Thank you so much Dylan and the whole team! I greatly appreciate your help."
We responded:
"Dylan, thank you for the great review! We are thrilled to hear that Dylan was able to assist in setting up your renters in a very timely manner. If you have any questions, please reach out to Dylan or our team and they would be more than happy to assist! -Andrew "
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Musheer Ahmed

January 10, 2025

5  out of  5
rating by Musheer Ahmed
"This is one of the best State Farm offices out there. Literally an unbelievable team. Tyler and Dylan have been my main point of contact and they're both just absolutely amazing! They have worked closely with me to fine tune my coverage/plan to fit my budget and we kept going back and fourth making changes until I was very much satisfied with my plan. A few months ago I had an issue at the DMV that needed resolving. I couldn't quite understand what it is they needed so when I called State Farm, Dylan answered and agreed to speak with them. I handed my phone to the DMV representative and Dylan was able to take care of the situation and give them exactly what it is they needed. This team definitely went above and beyond for me so thank you guys!"
We responded:
"Thank you for the wonderful review! I enjoyed reading how Tyler and Dylan went above and beyond with their assistance. This review means so much to everyone in our office. We appreciate the time you took to leave this awesome feedback, Musheer. If you have any questions, please contact Dylan or Tyler and they will be ready to assist! -Andrew "
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Steven Ives

November 26, 2024

5  out of  5
rating by Steven Ives
"Best State Farm office out there hands down. I live in Chicago but have been using Andrew for years. Their team is always are super helpful and responsive. Very happy with my insurance."
We responded:
"Steven, thank you so much for your positive review! Even though you are not geographically close to our office, we want you to feel as though you live right next door. We appreciate this feedback and wish you a happy Thanksgiving! 🦃 "
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Nicholas Cox

November 3, 2024

5  out of  5
rating by Nicholas Cox
"These people have been nothing but helpful, courteous, and kind. They went back and forth with me as long as I felt like, and worked with me to find a policy that worked with me. I'd like to give a large amount of praise to Dylan specifically, as he was the my primary contact, and always was the best! Thank y'all so much! Grateful to work with you!"
We responded:
"I’m very happy to read this review, Nicholas. Your kind words are very appreciated and mean a lot to the team. I will be sure to have Dylan read this review, as I know it will make him feel great! Thank you for taking the time to leave us this five-star feedback. Please call Dylan or anyone else in the office anytime you have a question. -Andrew"
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Dean bockman

October 22, 2024

5  out of  5
rating by Dean bockman
"Dylan has been outstanding in helping me with any issues and qustions"
We responded:
"Thanks for taking the time to leave this review, Dean! We appreciate the kind words you had to say about Dylan and his service. We take customer service very seriously and I’m glad that Dylan stepped up to the challenge. If you ever require additional information, please contact Dean or our office anytime! -Andrew "
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Jeremy Johnston

August 28, 2024

5  out of  5
rating by Jeremy Johnston
"This office has been incredibly helpful, and our Account Representative, Dylan, was welcoming, insightful, and really made us feel supported as we moved to the area. Highly recommended!"
We responded:
"Jeremy, thank you for your five star review! ⭐️ It is fantastic to hear that Dylan and our team were able provide you with such a positive experience. Your recommendation is greatly appreciated! Welcome to Bloomington/Normal. -Andrew"
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Matt Dagley

August 20, 2024

5  out of  5
rating by Matt Dagley
"Had a claim opened and my agent's office contacted me more than the at fault party's insurance to check on me. I felt like State Farm and my agent actually cared vs what the other company offered."
We responded:
"Matt, thank you for the 5 star review! ⭐️ While we hope you never have to file a claim, we want you to feel like we are here for you throughout the entire process. If you need anymore assistance, don’t hesitate to reach out! -Andrew and Team "
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Mariah Wilson

July 23, 2024

5  out of  5
rating by Mariah Wilson
"I wanted to take a moment to express my sincere gratitude for Dylan Schild’s exceptional assistance throughout this process. Thank you for patiently addressing all of my inquiries and for your attentiveness to my needs. Your prompt and thorough consideration of my requirements when determining the most suitable policy truly impressed me. I am grateful for your dedication and the personalized attention you provided."
We responded:
"Thank you so much for your kind words, Mariah. We're thrilled to hear that Dylan Schild provided exceptional assistance and was able to address all your inquiries with patience and attentiveness. Your satisfaction is our top priority, and it's wonderful to know that Dylan's dedication and personalized attention made a positive impression on you. If you need any further assistance, please don't hesitate to reach out."
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Rebecca Heerdt

June 25, 2024

5  out of  5
rating by Rebecca Heerdt
"Andrew & his office staff always respond to my calls or emails either that day or within a very timely manner. They are friendly, understanding & extremely professional. Thank you!"
We responded:
"Rebecca, thank you for the 5-Star review! ⭐️ We never want you to wait for answers to your questions so we are very happy to hear you get a quick reply with a friendly and professional response.If you need anything, please don’t hesitate to reach out! "
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Pat Gregory

June 19, 2024

5  out of  5
rating by Pat Gregory
"Every over the phone request for assistance with Andrew and his staff has been a positive experience. They are customer focused and are timely in their response. Quality Service in Keeping the State Farm Promise..."
We responded:
"Pat, thank you for your 5 star review! ⭐️ Customer service is a top priority and we are so glad to hear you have had a great experience with us. If you have any questions, reach out to Andrew or our team members any time. We are always happy to help!"
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Sreekumar Govindan

June 6, 2024

5  out of  5
rating by Sreekumar Govindan
"It’s been a great experience working with Andrew Greisiger. Very responsive and knowledgeable advisor. Excellent customer service."
We responded:
"Thank you, Sreekumar for the 5 ⭐️ ⭐️⭐️⭐️⭐️star review! Andrew wants to make sure you get your questions answered quickly and efficiently. We are so happy to hear you’ve had a great experience with our office! "
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Michael Sulit

May 31, 2024

5  out of  5
rating by Michael Sulit
"Dylan Schild in Andrew's office was extremely helpful in getting me set up with my insurance, and I couldn't be more satisfied with the experience. From start to finish, Dylan made the entire process incredibly smooth and stress-free. He took the time to listen to my specific needs and concerns and provide me with options tailored to me. The customer service is top tier at this office!"
We responded:
"Michael, thank you for the 5 star review! ⭐️ Dylan strives to provide the best customer service and make sure you understand the policies to find the best for you. We are so grateful to hear you had such an amazing experience with him! If you have any questions regarding your policies, reach out anytime! -Andrew"
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Samuel Fishburn

May 29, 2024

5  out of  5
rating by Samuel Fishburn
"Andrew was very friendly and knowledgeable. A pleasure to work with."
We responded:
"Samuel, thank you for your review! ⭐️ One of Andrew’s goals is to make sure our customers have the knowledge on their insurance so we are very happy to hear you feel this way! If you have any questions, please don’t hesitate to call us anytime. 📞"
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Hybrid Martial Arts Chicago

May 22, 2024

5  out of  5
rating by Hybrid Martial Arts Chicago
"Have been with Andrew And this branch for over 35 years. They have always been great to deal with and responsive to my needs. Good people."
We responded:
"Thank you for your loyalty and kind words! It's been a pleasure serving you for over 35 years. Looking forward to many more years of working together! -Andrew"
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Rachel Lanzerotte

May 22, 2024

5  out of  5
rating by Rachel Lanzerotte
"Really appreciate the service I have received over the years with all policy lines. Office staff is prompt and friendly! Andrew is very knowledgeable! Highly recommend this agency."
We responded:
"Rachel, thank you for 5-star review! We appreciate your business with our office. Our goal is provide excellent customer service as well as knowledge. If you need anything, don’t hesitate to reach out to Andrew or our staff. We thank you for your honest feedback!⭐️⭐️⭐️⭐️⭐️"
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Lisa Overholser

May 22, 2024

5  out of  5
rating by Lisa Overholser
"Andrew made it very easy to switch our policies and save a lot of money! Very pleasant on the phone and answered all questions!"
We responded:
"Lisa, thank you for your 5-star review!⭐️⭐️⭐️⭐️⭐️ We are so glad to hear about your amazing experience with Andrew. Our goal is to make the switch as easy as possible! If you have any more questions, please don’t hesitate to call us. Welcome to our Agency! "
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Katelyn Edwards

May 16, 2024

5  out of  5
rating by Katelyn Edwards
"I switched to State Farm from another insurance company about a year ago. Andrew and his team made sure I understood my policy when I switched and Andrew met with me today to make sure my policy continues to meet my needs, something my previous insurance agent never did over the several years I held that policy. Fantastic customer service, I'm glad I switched!!"
We responded:
"Katelyn, thank you for your 5 star review!⭐️ We really appreciate this feedback and are so glad to hear that you feel well informed about your coverage. It’s great to have you apart of our State Farm family and that you are happy with your switch. Thank you for your business! -Andrew "
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Lavonne Hayes

May 16, 2024

5  out of  5
rating by Lavonne Hayes
"Dylan schilds was great to work with, I'm looking forward to a long customer relationship with Andrew Greisinger agency"
We responded:
"Lavonne, thank you for taking the time to leave us a 5 star review! It’s fantastic to hear you had a great experience with Dylan. ⭐️ Our team is one call away if you need any assistance! -Andrew"
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Mike Carroll

May 16, 2024

5  out of  5
rating by Mike Carroll
"Great staff that were easy to work with and very helpful! Andrew came out to introduce himself when i stopped in the office to drop off sone papereork!"
We responded:
"Thank you, Mike for your 5-star review! ⭐️⭐️⭐️⭐️⭐️Your kind words mean a lot to our team and we appreciate your feedback. If you need any assistance regarding your policies or coverage, don’t hesitate to call or drop by our office anytime! -Andrew"
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Cheney Lamb

May 15, 2024

5  out of  5
rating by Cheney Lamb
"Very concise and professional."
We responded:
"Cheney, thank you for the 5 star review! ⭐️We really appreciate the feedback. If you have any further questions, please don’t hesitate to reach out to our team. We are always here to help!-Andrew"
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michelle gema

April 22, 2024

5  out of  5
rating by michelle gema
"Andrew was recommended to me by another customer and my experience was great! I bought my first car and Andrew was so helpful with answering my questions and keeping me informed on what would be included in my policy. I highly recommend him!! 😊"
We responded:
"Michelle, thank you for your five star review⭐️⭐️⭐️⭐️⭐️ It was a pleasure helping you with your first car purchase and making sure you felt comfortable and knowledgeable with the coverages we discussed. Thank you choosing our agency for your auto insurance needs and for your recommendation!"
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Drew Poi

April 5, 2024

5  out of  5
rating by Drew Poi
"Good communication between the staff and customer. Been with them for almost 15 years. They have always taken care of me"
We responded:
"Drew, thank you for your 5 star review! Our goal is to be available to answer any and all questions so we are very happy to hear you have had great communication. We appreciate your business being with us for so long and look forward to continuing servicing your policies with our office. ⭐️"